Southwest Recovery Services has released a guide clarifying that no legal minimum exists for sending debts to collections, offering small business owners practical direction on when escalating overdue ...

Feel sick every time the phone rings? You’re not alone.

Phone calls and letters are still going strong in debt collections, but outreach via digital channels such as text and emails is gradually creeping up. So is the use of artificial intelligence and ...

With federal oversight in retreat, deep-pocketed collection companies are aggressively pursuing down-and-out consumers who are struggling with record levels of credit card debt. Meanwhile, consumer ...

Debt collection is changing fast. AI-powered systems are replacing traditional call centers, operating 24/7 to recover debts while maintaining customer satisfaction. For banks, fintechs, and ...

If you've fallen behind on a $5,000 debt and a collection agency is hounding you for payments, you might be worried about what happens next. Owing a few thousand dollars to a debt collector can put ...

We may receive commissions from some links to products on this page. Promotions are subject to availability and retailer terms. Not all types of debts carry the same risk of legal action, however.

In the decade since I started building my company, Financial Cloud, I’ve worked closely with collection agencies, lenders and fintech challengers alike. During this time, one truth has become ...

Financial institutions use artificial intelligence (AI) and machine learning (ML) models to reshape debt recovery. Although you probably haven’t noticed any changes yet — these technologies are ...

Digital debt collection software has now become one of the most important assets for large enterprises managing complex, high-volume receivables.

HES FinTech launched HES Collection Agent, an AI platform automating end-to-end collections with scoring, outreach, and ...

ATLANTA - The Consumer Financial Protection Bureau ordered a $24 million fine against Portfolio Recovery Associates after it was warned back in 2015 to clean up its act, but it didn’t. The debt ...